OTA commission? Don't ask.
OTA commission? Don't ask.
Reservation support
Use your booking reference and email to review the stay, confirm key details, and handle cancellations inside the policy window.
Enter the full booking reference from your confirmation and the same email used to reserve the stay.
Enter your confirmation number (DSZ-...) or full booking ID from the confirmation email.
What you can do here
Quick note
If the system says no, it's not being moody. It usually means the booking reference/email pair doesn't match or the policy window has closed.